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Volume 5, Issue 5, May 2006
DEALING WITH CONFLICT THROUGH COOPERATIVE ACTION The following letter was received on April 24, 2006 as a testimonial to the effectiveness of the Mouradian Model for Cooperative Action©. “After enduring a year of constant harassment and verbal abuse from someone who was my immediate supervisor, I turned to the Mouradian Group for assistance in resolving the conflict and moving forward in the future.
After receiving no visible results from an offer to mediate the problem, I was offered Ted Mouradian’s “model” for effective co-operative action. This model helped me look at the situation from an entirely new perspective, a perspective that allowed me to not only deal with the problems but to understand their cause. It also helped me to understand my role in the conflict and the role of my supervisor in an honest and non-judgmental way. In the “model” no blame is assessed, no fingers are pointed and no further conflict is created.
It is simply the most logical and easy to grasp concept of mutual respect, workplace relations and how to manage both, while maintaining self-respect and gaining respect for others in the workplace. The model gave me the tools to deal with each situation as it arises and helps me develop an attitude that will hopefully eliminate further conflicts.
I am amazed that by following some common sense ideas and straight talk while dealing with possible conflict in the workplace, I now experience a calmer reaction to situations by stepping back and looking at the whole picture and how it ultimately affects my own job performance. No blame, no recriminations
To
Sincerely
W.D.
The Model is usually taught through a six hour course and W.D. only had a one hour consultation. As you can see from this letter, the model helps people to understand all of their interactions. And when there is conflict the model shows you how to move forward without assessing blame. Whenever we are in conflict, it is difficult to sit back and see how we contributed to the conflict, even innocently and without malice. In a nut shell, the Mouradian Model for Cooperative Action© teaches you how to celebrate the other person’s right to be the person he or she was meant to be. It shows you how to stop sweating the small stuff. You understand that you can minimize conflict by telling people what you need, not what they are doing wrong and when someone asks you what you need, you will be able to find a balance and equilibrium to create a cooperative action without losing your sense of self. And finally you will be able to walk away from a toxic relationship without anger or doubt. Remember, you cannot change “them”, all you can do is change how you interact with “them”. Take care of yourself. Ted
SIDEBAR
By Pierre R. Ouellette Hon.B.A., LL.B.
Here are his headings: (1) Saying ‘Yes’ all of the time! (2) Poorly planning one’s projects. (3) Constantly changing one’s priorities. (4) Being a slave to email! (5) Allowing yourself to be constantly interrupted. (6) Continuing to work when you are tired. (7) Refusing to delegate. (8) Lacking order. (9) Looking for misplaced files. (10) Never re-evaluating your work methods. (11) Overloading your appointment book and agenda. (12) Giving yourself timelines that are too tight. (13) Constantly working on emergency mode. How do you fare? FEEDBACK Hi Ted, You're bang on again..I loved the article because I saw myself in it..I, too, always try to see the positive side of things and remember that for every bad thing that happens a good thing always comes out of it even though it may not be evident at the time.. Take care, Ted and I hope to see you soon Lori Thank you Lori for your comments… To find out how we can help you or your organization please browse our website: www.CooperativeAction.com or contact us at 905-682-7380/1-877-393-3433. |
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