SEMINARS

NEW!   "The 2% Factor" 

Eliminate stress and conflict in your personal and professional life 

Anyone who is dealing with stress and conflict in their lives should attend this course.  

You will learn how to let go and how to walk away from conflict and stress in your life.  You will understand how to be the person you were meant to be while allowing all others the right to be the people they were meant to be.

Click here for details and registration: 2% FACTOR FLYER

"I Am Compliant - Now What?" 

Administering and Investigating Concerns Regarding Bill 168 

This session will give participants the skills and tools to do an investigation, in regards to violence and harassment in the workplace, by answering topics such as:

• When do we call the police?
• Do all investigations have to be formal and in writing?
• What questions do I ask during an investigation and who needs to be involved?
• What is the difference between harassment and violence?
• When can a worker do a job refusal?

Please click here to view the flyer.  No dates are set at this time, please contact our office at 1-877-393-3433 to arrange an in-house session or to be added to our notification list.

"The Model© Manager"

This two-part seminar is designed to help you develop and protect your human assets.

The follow-up portion of this seminar is essential to understanding and retaining the tools learned.

Who should attend?

• Managers
• Supervisors
• Owners

Please click here to view the flyer.

"Who are these people and why do I have to be nice to them?"

When it comes to Customer/Client Relationships, Co-worker Relationships or Personal Relationships, you will learn the importance of attitude and understand how to accommodate without compromising your sense of self.  You will also:

• Discover who you are and why you do what you do
• Understand why “they” do what “they” do
• Learn how to be assertive and not aggressive

Please click here to view the brochure for this exciting new program.

"Workplace Wisdom: Focus on the Obama Factor"

This session will show participants how tone and attitude can change an entire workplace.  Learn how to communicate by telling others what you need, not what they are doing wrong while understanding the interaction.  You will also:

• Learn to use trust and respect, not power and ownership
• Discover how to change the corporate culture within 60 days
• Achieve impeccable leadership skills for both managers and staff

"Workplace Harassment and Bullying"

This session will teach you how to remain calm in an adverse situation by learning how to deal with difficult people.  You will understand how you can control without being controlling by mastering the technique of being proactive and not reactive.

• Discover how to stop being a victim and how to minimize conflict 
• Understand how to achieve Cooperative Action
• Learn how to manage your personal and professional relationships

We offer many topics for seminars and in-house training including leadership, customer service, bullying & conflict, workplace change, management skills, positive workplace relations and more. Please contact us to customize your session.

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